Privacy Policy for felipemass.com
1. Introduction
At felipemass.com, we are firmly committed to safeguarding your privacy and protecting your personal data. We adhere to the highest standards of data protection, in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. This Privacy Policy outlines how we collect, use, disclose, and secure your personal information and explains your rights and choices in relation to your data.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of felipemass.com and governs the processing of personal data conducted through our digital services, including any platform, feature, content, or application offered via the website.
felipemass.com is the entity responsible for determining the purposes and means of the processing of your personal data and functions as the “data controller” for the purposes of GDPR and the CCPA. Should you have any questions regarding data processing, you may contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data:
– Usage Data: Includes details about your interactions with felipemass.com, such as IP address, browser type, referring URL, pages viewed, access times, session durations, and website navigation paths.
– Account Data: Information you provide when creating or maintaining an account with us, such as your full name, billing address, shipping address, email address, and phone number.
– Profile Data: Information related to your preferences, purchase history, product usage behavior, saved items, personalized settings, and activity logs.
– Communication Data: Records of support requests, customer service inquiries, satisfaction surveys, contact history with us via email or support forms.
– Technical Data: Details about the device(s) you use to access felipemass.com, including device type, operating system, browser configuration, browser plug-in types, language preferences, and other technical identifiers.
– Transaction Data: Information pertaining to purchases or other financial transactions made via the site, including payment methods, transaction timestamps, delivery information, and status of purchases.
– Preference Data: Your choices relating to marketing communications, topics of interest, advertising preferences, cookie settings, and survey responses.
4. Legal Bases for Processing
We process your data under the following legal bases to ensure lawful and fair usage:
– Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you can withdraw at any time.
– Contractual Necessity: To provide our services, fulfill orders, manage subscriptions, and deliver purchases, we process your data as required to fulfill our contractual obligations.
– Legitimate Interests: For website optimization, fraud prevention, internal analytics, and communication in the course of normal customer relationship management, provided such interests are not overridden by your rights.
– Legal Obligation: To comply with applicable legal requirements or respond to lawful governmental requests.
5. Your Privacy Rights
Under the GDPR and CCPA, you have the following rights regarding your personal data:
– Right of Access: To request a copy of the personal data we hold about you.
– Right to Rectification: To request the correction of inaccurate or incomplete data.
– Right to Erasure: To request the deletion of your data where no legitimate reason exists for retention.
– Right to Restriction: To restrict the processing of your data under certain conditions.
– Right to Data Portability: To request your data in a machine-readable format for transmission to another controller.
– Right to Object: To object to processing based on legitimate interests or direct marketing.
To exercise your rights, please contact us at [email protected]. We will verify your identity before handling any such request.
6. Security Measures
We implement robust security protocols to safeguard your personal data, including:
– Encryption technologies during data transfer and storage
– Access control management with multi-layer authentication
– Frequent system backups and secure hosting infrastructure
– Employee training and internal policies regarding the handling of sensitive data
Despite our comprehensive measures, we acknowledge that no method of data transmission over the internet is entirely secure. We encourage users to take precautions when transmitting personal data online.
7. International Transfers of Data
Your personal data may be transferred and stored outside your country, including to jurisdictions that may not offer equivalent levels of data protection. Where such transfers occur, we implement appropriate safeguards as mandated by GDPR, including the use of standard contractual clauses and binding corporate rules. You may request more information about international transfers by contacting [email protected].
8. Data Retention
We retain personal data only for as long as necessary for the purposes set out in this policy or as required by law. Specific retention periods include:
– Usage Data: 12 months, unless extended for security or analytics purposes
– Account and Profile Data: Retained while the account remains active, and up to 24 months after closure
– Communication and Support Data: Retained for a period of 36 months
– Transactional Data: Retained for up to 7 years for legal and accounting compliance
– Preference Data: Retained until the user withdraws consent or modifies the preference
9. Cookie Policy
felipemass.com uses cookies to enhance your user experience. The types of cookies deployed include:
– Essential Cookies: Necessary for core website functionality, such as security, page navigation, and access to secure areas.
– Functional Cookies: Support enhanced personalization, including user settings and saved preferences.
– Analytics Cookies: Collect data for statistical analysis on site usage, performance metrics, and experience improvements.
– Performance Cookies: Monitor and test navigation, load speeds, and responsiveness.
10. Cookie Management and Compliance
You can manage your cookie preferences at any time through our cookie banner or settings panel. For users in the EU, we comply with GDPR Article 5(3) by obtaining prior consent for all non-essential cookies. For users residing in California, we respect the “Do Not Sell My Personal Information” requirement under the CCPA. We do not sell personal data to third parties within the scope of the CCPA as defined.
Browser settings can also be adjusted to reject or delete cookies. However, disabling certain cookies may limit your ability to use some features of felipemass.com.
11. Child Privacy Protection
felipemass.com does not knowingly collect personal data from children under 13 years of age. If we become aware that personal data from a child under 13 has been collected, we will take appropriate steps to delete it. Parents or guardians who believe that their child has provided us with personal data without their consent should contact us at [email protected].
12. Policy Changes and Notifications
We may update this Privacy Policy from time to time in response to evolving legal, technical, or business developments. Users will be notified of any material changes through a notice on felipemass.com or via direct communication, where appropriate. Continued use of the site following any policy updates constitutes your acceptance of the revised terms.
13. Contact Information
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:
Felipemass.com
Email: [email protected]
We are committed to upholding data privacy rights and ensuring transparency in all data processing practices. If you have any concerns about how your data is handled, you are encouraged to contact us or lodge a complaint with your national data protection authority.
We remain fully committed to compliance with global privacy regulations and providing you with a secure and respectful digital experience.